Frequently Asked Questions
Your guide to shopping with Evara Clothing
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US takes approximately 3-5 business days, while international shipping may take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Afterpay and Klarna.
How should I care for my Evara garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every garment.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.